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LQAF Documents and Guidance

Modified on 08/03/2018 09:35 AM by Linda Ferguson Categorized as Guidance

Things to note for 2018

General points

The requirements for LQAF have changed in 2018.

We have produced an LQAF 2018 Requirements Document which applies to NHS LKS in England.

We will not be providing individual LQAF requirements documents for services during 2018.
If you need to confirm what your are required to do for 2018 please contact your LKS Development Manager or email and we will confirm it with you.

5.3l - Patient and public information support for 2018

Please note that LKS cannot score this as "Not Applicable" in 2018. For ideas on activities please see:


LQAF Good practice

Don't forget to look at the new LQAF Good Practice page to help with your submissions.

The LQAF Documents you will need for 2018 Submissions

Below are the 4 or 5 documents that you will need to complete your LQAF self-assessed submission.

Please ensure you discard any earlier versions of the LQAF, SATs and Guidance as they are no longer valid.


1. 2018 Guidance on submitting a good quality return

Workbooks for 3.1c - staff calculation for 2018 - Revised versions to be issued in Summer 2018

2. These workbooks (Excel 2010 i.e. with .xlsx rather than .xls) will help you calculate your staffing levels for 3.1c.
These are only required for services wishing to claim an increase in compliance in 2018.
If you have a problem with the 2010 version of the workbook please email

They use the provisional staff figures provided provided by NHS Digital (previously Health and Social Information Centre)
Please ensure you use these figures rather than any supplied by your Trust for consistency purposes.

NE (awaited)

NW (awaited)

YH (awaited)


When HCLU look at the staffing calculation we use these parameters to assess compliance level:

0% to 15% below the "region" average is full compliance unless you make a good case to say it should be partial compliance

16% to 29% below the "region" average is partial compliance

30% + below the "region" average is non-compliance.

The calculation only takes in to account the staff numbers at the home organisation i.e. it excludes staff for whom an SLA exists based on the assumption that you would not be offering the service if you did not have enough posts to provide the services covered by the SLA!

Revised LQAF for 2016

3. Copy of the LQAF_Version_2.3a_April_2016 as a PDF. Use this rather than previous versions as it includes revisions to two criteria: 1.3c (impact) and 5.3l (patient and public information).

Excel Standards Assessment Tools for 2018

4. Excel Standards Assessment Tools (SATs) in Excel

Please note: information can only be entered in blue cells. The grey cells are protected because they have the guidance in them. White and mauve cells are also protected.
If you see a message about the cell being protected and requesting a password then you are trying to enter something in the wrong coloured cell.

Good copywriting checklist

5. You may also find this helpful when reviewing leaflets and promotional materials: Good copywriting checklist & Features and benefits.docx

When you have completed adding your LQAF return to your page please email so we will know you are ready for us to look at it.

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